You have to send the return back at your own expense since we do not have free returns on all countries outside European Union. No label will be provided. We only can provide a return label to all our European Union customers.
Please, before shipping back the order, reply your order confirmation email and tell us which items do you want to return.
You will find the return address below, you can use any shipper you wish but do recommend that you send it insured with a tracking number;
P.I.C.A. Calle Italia, 88
03600 · ELDA · ALICANTE· SPAIN
Online store: +34 685 181 514
WhatsApp: +34 685 181 514
Office: +34 965 390 090
The item has to be unused and in new condition.
It is very important that you mark the parcel and shipping documents with "Product return" and "Shipped with tracking number [your number]". Also, include information about the type of product and product value or else your return might get stuck in customs and cannot be successfully delivered.