Next, you have available the general conditions that regulate the purchase of our products through this website www.brendazaro.com or any other website to which we can redirect you through a link. The use of this website establishes the acceptance of these general conditions. However, if you have any questions, please contact our "Customer Service" service by sending an e-mail to firstname.lastname@example.org. By phone at + 00.34 965 390 090 from Monday to Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 1:30 p.m. or by post, writing to:
P.I. Campo Alto, c/ Italia 88,
03600 · Elda, Alicante.
Property of the web content.
At www.brendazaro.com all the illustrations, designs, icons, graphics, photographs, images or other elements that are part of the web are the exclusive property of Wypechy S.L. The elements of this website are designed with the purpose of offering the sale of the products identified with the Brenda Zaro brand. The copy or use of said elements does not imply the transfer of any right over them. In this sense, the reproduction, publication, transmission, modification or distribution by any means of the configuration elements (including software) of this website is expressly prohibited.
Use of the website and purchase conditions.
The general conditions of sale have the objective of defining the sale modalities between www.brendazaro.com belonging to Wypechy S.L. and the buyer. They apply to all proposed product sales on this website www.brendazaro.com or any other website to which we can redirect you via a link. Any order placed on this website assumes that the buyer has been informed of the general conditions of sale prior to purchase and that they have been accepted in their entirety by the buyer. Acceptance of these general conditions of sale takes effect upon validation of your purchase. The applicable general conditions of sale will be in force from the day of the validation of the order by the buyer.
Wypechy S.L. reserves the right to modify the general conditions of sale at any time and without prior notice. The modifications are then applicable to any order subsequent to this modification.
Geographic coverage of Brenda Zaro's online store.
Brenda Zaro currently sells in more than a hundred countries around the world, but at the moment our online store service www.brendazaro.com is only available for the following countries:
Conditions to buy in Brenda Zaro's online store.
The buyer must have the legal capacity or parental authorization to proceed with the purchase of products on our site www.brendazaro.com. We also recommend that users supervise their children's purchases and help new users.
Process and modality of the order.
The catalog of products on our website have been selected from the collections of the Brenda Zaro brand, so they maintain the quality and guarantee of the articles intended for sale to the public in any other channel where Wypechy S.L. can develop the sale of their products.
Within Brenda Zaro we try to develop a quality product photography job, so that the product can be appreciated in the most real way possible. However, the exposed items may be subject to color variations depending on the calibration of your monitor, smartphone, tablet or any other device through which you are accessing our website.
In the event that we do not have the product once the order has been placed and before the end of the shipping process of the sale in question, the buyer will be informed by e-mail or by phone of the partial shipment in the case of a multiple purchase or the cancellation of your order.
If the account has already been charged at the time of giving the information regarding the unavailability of the product, a refund procedure will be carried out for the corresponding amounts, informing the buyer about it by sending an e-mail.
With said procedure, Wypechy S.L. will proceed to refund the amount of the items satisfied by the buyer as soon as possible, within a maximum period of 8 days if the buyer used a debit card and before the end of the corresponding month, if the payment took place by credit card credit.
Any doubt or question that arises if you are in one of the situations described above, please do not hesitate to contact us by writing to us at email@example.com or by calling +34 965 390 090
The price of the products will be that stipulated at any time on our website www.brendazaro.com, except in the case of manifest error. Although we try to ensure that all the prices listed on the page are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option to reconfirm your order at the correct price or cancel it. If we cannot contact you, the order will be considered canceled and we will fully refund the amounts that have been paid.
The prices of our products are indicated in euros, with all the Spanish taxes included and are firm and definitive. They include shipping costs. Wypechy S.L. reserves the right to change its prices at any time without notice. The products will be invoiced to the buyer based on the rates registered at the time of order validation.
All special offers, promotions and discounts will be valid until the indicated date or until stocks last for the products that have been affected by their conditions.
Pay with credit card.
Payment of the entire price is calculated based on the order of the buyer, who agrees to pay the price stipulated for the ordered item (s) including the price of the items, as well as the shipping costs.
Only payment by one of the following bank cards will be accepted: VISA, MASTERCARD AND AMERICAN EXPRESS. The charge on your card will be made at the time we confirm the order.
Credit cards will be subject to checks and authorizations by the issuing entity, but if said entity does not authorize payment, we will not be responsible for any delay or failure to deliver and we will not be able to formalize any order with you.
Security and confidentiality
In order to give maximum security to the payment system, Wypechy S.L. It uses secure payment systems from a top-line financial institution such as Banco Sabadell. In this sense, confidential payment data is transmitted directly and in encrypted form (SSL) to the corresponding financial institution.
For payment with Visa and MasterCard cards, Wypechy S.L. only accepts CES (Secure Electronic Commerce) transactions with the 3D Secure international protocol, distinguished by the Verified by Visa and MasterCard SecureCode marks. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When making the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Secure Electronic Commerce. Next, it will connect with the issuing bank, which will request that it authorize the operation through a personal authentication code. The operation will only be carried out if the credit card issuing bank confirms the authentication code. Otherwise, the transaction will be rejected.
As a complementary measure to the "Secure Payment" system and with the aim of collaborating in the prevention of fraud through the Internet, it reserves the right to verify the personal data supplied by the client and adopt the measures it deems appropriate (including cancellation of the order) so that the merchandise purchased is delivered in accordance with the data that appears in the order.
Payment and ownership.
The products purchased through an order on our portal www.brendazaro.com are the property of the company Wypechy S.L. until the moment the order is paid in full, corresponding to its price, taxes and shipping costs. In the event that it was free, Wypechy S.L. is responsible for covering such shipping costs.
The transport of the items purchased at www.brendazaro.com will be done through the carrier MRW (Spain) and GLS (other countries) and will be delivered in an approximate period of between 1 to 7 working days depending on the destination and the chosen shipping method. . Deliveries will be made within the delivery hours of the transport companies.
To avoid incidents in the delivery (wrong addresses, inability to find someone at home, etc.) It is essential to correctly fill in the corresponding form, being essential to fill in the box related to the contact telephone number.
Tracking orders can be done through the website of the MRW and GLS carriers, together with the order tracking number that we will provide you during the shipping process. It will indicate at all times where the merchandise is located until its final reception by the customer.
The products are delivered to the delivery address mentioned during the order. In case of error in the data entered in the online store of Wypechy S.L. is not responsible for the impossibility of delivery. Wypechy S.L. undertakes to deliver the ordered items as quickly as possible.
Returns & Exchanges.
If once the purchase is received you are not satisfied, you can return it, within 30 days from the date of receipt, and as long as the item has not been used or damaged. In the event of a failure by our production team that could compromise the quality of the product, Wypechy S.L. is responsible for collecting it during this period in addition to its repair or replacement.
It is important that the product you are returning is in its original condition and packaging, it must not be used or damaged.
As soon as we receive the package and check its perfect condition, we will make the payment for the amount of the merchandise returned to your credit card, which will be paid according to the conditions of your bank. Once the payment has been made we will send you a confirmation email to your email.
Wypechy S.L. reserves the right to reject returns communicated or sent after the deadline or items that are not in the same conditions in which they were received.
Data security and confidentiality.
All the information provided by the clients of www.brendazaro.com will be used only to process purchase orders, to facilitate navigation and purchase of Brenda Zaro items, as well as to inform by email or mail of new products, special offers and news related to this website. In the case of not wanting to receive these emails you can unsubscribe through them or by writing an email to firstname.lastname@example.org.
We guarantee that the data provided by customers will not be shared with third parties or companies outside the Wypechy S.L. group. The data provided will be collected on the www.brendazaro.com server using SSL protocol and its transmission will be carried out in encrypted form guaranteeing their confidentiality. The server automatically recognizes: the IP address, date and time of entry and exit of the web page, as well as the files it has downloaded.
The personal data received will be treated in accordance with Organic Law 15/99 of December 13 on the Protection of Personal Data and other concordant regulations in force in Spain. Users of this website may at any time access, rectify and cancel the data included in the registration form through their account, in writing, by e-mail to email@example.com or by mail to the address:
P.I. Campo Alto, c/ Italia 88,
03600 · Elda, Alicante.
Wypechy S.L. cannot be held responsible for any possible damage that the user of the online store www.brendazaro.com may suffer from the use of the network / internet, such as damage to their equipment caused by its misuse, viruses, etc...
The applicable regulations require that part of the information or communications that we send you be in writing. By using this website, you agree that most communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you are aware when using this means of communication and you acknowledge that all contracts, notifications, information and other communications that we send you electronically comply with the legal requirements for being written. This condition will not affect your rights recognized by law…
If you have any questions that you could not solve by reading our explanations, or comments about our online store or its products, don't worry. At Wypechy S.L. We listen to you, all you have to do is contact our "Customer Service" service:
Sending an email to firstname.lastname@example.org
By phone at + 00.34 965 390 090 from Monday to Thursday from 9 a.m. to 5 p.m. and Friday from 9 a.m. to 1:30 p.m..
By postal mail, writing to:
P.I. Campo Alto, c/ Italia 88,
03600 · Elda, Alicante.
Competent Law and Jurisdiction.
All questions relating to general conditions of sale are governed in each and every one of its clauses by Spanish Law. Any controversy that arises or is related to the use of the website, will be submitted to the non-exclusive jurisdiction of the Spanish courts.